Terms & Conditions
1. Acceptance of terms
By downloading, installing, or using S7 PLC Buddy (“the Software”), you agree to be bound by these Terms & Conditions (“Terms”) and our Privacy Policy. If you do not agree, do not install or use the Software. These Terms constitute a legally binding agreement between you and S7 PLC Buddy LLC, a Delaware limited liability company (“we”, “us”, or “our”).
2. License grant
Subject to your compliance with these Terms and, where applicable, payment of subscription fees, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Software on Windows computers that you own or control, solely for your internal business or professional purposes.
- Free Trial: New users may use the full Software free of charge for fourteen (14) calendar days from first installation. No credit card is required to start a trial. Each user is entitled to one trial period.
- Pro License: Continued access to all features beyond the trial period requires an active Pro subscription at the then-current pricing ($29/month or $249/year). Pricing is subject to change with reasonable notice.
- Seat limit: Each license is valid for use on one (1) machine at a time. Contact us if you need to transfer a license to a different machine.
3. Restrictions
You may not, and may not permit others to:
- Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software, except to the extent permitted by applicable law.
- Redistribute, sublicense, rent, lease, sell, or otherwise transfer the Software or any license key to any third party.
- Remove, alter, or obscure any proprietary notices, labels, or marks in or on the Software.
- Use the Software to access any PLC, network, or system that you are not authorized to access.
- Use the Software in any way that violates applicable local, national, or international law or regulation.
4. Third-party services and your responsibilities
The AI Agent feature requires an Anthropic API key, which you obtain independently from console.anthropic.com and configure in the Software. You are solely responsible for:
- Your use of and compliance with Anthropic’s Terms of Service and Usage Policies.
- All API costs incurred through your Anthropic API key.
- Ensuring that any content you submit to the AI Agent does not violate Anthropic’s policies or any applicable law.
We are not responsible for the availability, accuracy, or output of any third-party service, including Anthropic’s Claude API.
5. Safety disclaimer
S7 PLC Buddy is a diagnostic and analysis tool for professional engineers. It is not a safety system, safety-rated control, or substitute for certified safety instrumented systems (SIS). Do not use the Software as the primary basis for safety-critical decisions or as a replacement for proper engineering judgment, certified safety controls, or established maintenance procedures. We expressly disclaim any liability arising from reliance on the Software in safety-critical contexts.
6. Disclaimer of warranties
THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.
7. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, S7 PLC BUDDY LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SOFTWARE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
8. Subscriptions, billing, and refunds
- Billing: Subscriptions are billed in advance on a monthly or annual basis through Lemon Squeezy. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
- Auto-renewal: Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
- Cancellation: You may cancel at any time through your Lemon Squeezy customer portal. Cancellation takes effect at the end of the current billing period; access continues until then.
- Refunds: We offer refunds on a case-by-case basis. If you believe a charge was made in error or you are dissatisfied with the Software, contact us at s7plcbuddy+contact@gmail.com within fourteen (14) days of the charge. Refunds are not provided for partial billing periods.
- Price changes: We reserve the right to change subscription pricing with at least thirty (30) days’ notice. Continued use after the effective date constitutes acceptance of the new pricing.
9. Intellectual property
The Software, including all content, features, design, code, and documentation, is and remains the exclusive property of S7 PLC Buddy LLC and its licensors. These Terms do not transfer any ownership rights to you. All rights not expressly granted are reserved.
10. Termination
We may suspend or terminate your license immediately and without notice if you materially breach these Terms. You may terminate by uninstalling the Software and ceasing all use. Upon termination for any reason: your license ends immediately; you must uninstall the Software and destroy any copies; and Sections 3, 5, 6, 7, 9, 11, and 12 survive termination.
11. Governing law and dispute resolution
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these Terms or the Software that cannot be resolved informally shall be submitted to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with proceedings conducted in Delaware. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.
12. General
- Entire agreement: These Terms and the Privacy Policy constitute the entire agreement between you and S7 PLC Buddy LLC regarding the Software and supersede all prior agreements.
- Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.
- Waiver: Failure to enforce any provision does not constitute a waiver of our right to enforce it in the future.
- Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights freely.
13. Changes to these terms
We may update these Terms from time to time. We will notify you of material changes through the application or by email at least fourteen (14) days before the changes take effect. Continued use of the Software after the effective date constitutes acceptance of the updated Terms.
14. Contact
Questions about these Terms? Contact us at s7plcbuddy+contact@gmail.com.